Wilson Infante
Orlando,FL
Summary
Dynamic Assistant Manager with a proven track record at Bocas Grill, adept in money handling and enhancing customer relations. Spearheaded strategic initiatives for business growth, achieving significant improvements in financial accuracy and customer satisfaction. Excels in team motivation and leveraging product knowledge for service excellence.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Bocas Grill
Orlando, FL
11.2017 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Languages
English
Spanish
Timeline
Assistant Manager
Bocas Grill
11.2017 - Current