Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Erie County Sheriff's Office
11581 Walden Ave, Alden, NY 14004
10.2023 - Current
Enhanced facility security by conducting regular inspections and addressing potential risks.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Oil Tech Manager
Delta Sonic Lube Shop
2590 Delaware Ave, Buffalo, NY 14216
11.2021 - 09.2023
Oil changes, Tire Rotation, Tire Repair (Tire Patches), Mount and Balancing Tires.
Managing staff, Service Advisor & Customer Service.
NYS Automotive Vehicle Inspector.
Cleaning Shop, Disposing of Tires and Trash.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Delivery Driver
Dunn Tire Express Tire
475 Cayuga Rd Suite 500, Buffalo, NY 14225
10.2020 - 10.2021
Delivery Driver for Tires and Parts.
Forklift Driver.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Express lane Technician
West Herr
4141 Southwestern Blvd, Orchard Park, NY 14127
02.2020 - 10.2020
Oil change’s, Tire Rotation’s, Tire Repair (Tire Patches), Mount and Balancing Tires.
Cleaning Shop, Disposing Tires and Trash.
Exporting vehicles when to other locations.
Ensured a safe environment for customers and staff through diligent pinsetter machine maintenance and repairs.
Increased operational efficiency with thorough cleaning and oiling of lanes, ensuring optimal playing conditions.
Improved customer experience by promptly addressing any issues or concerns related to lane conditions or equipment malfunctions.
Oil Tech
Delta Sonic Lube Shop
2590 Delaware Ave, Buffalo, NY 14216
12.2018 - 02.2020
Oil Tech, changing car oil and checking other fluids.
service Advisor.
Parking & Cleaning
Buffalo River works
359 Ganson St, Buffalo, NY 14203
08.2018 - 10.2018
Parking and guiding cars into designated spots.
Clean inside and outside company building.
Set up and prepare location for major Events.
Reduced traffic congestion around the parking area through effective space management.
Enhanced customer satisfaction by providing friendly and efficient parking guidance.
Stock and Carts
Price Rite
1716 Kenmore Ave, Buffalo, NY 14216
01.2018 - 06.2018
Push and Gathering Carts, Stock and organize store products, Clean parking lot.
Prep and Cook
Jim’s Steak out
194 Allen St, Buffalo, NY 14201
04.2017 - 11.2017
Prep foods and stock orders, Cooking and serving food, Cleaning down tables and kitchen
Reduced food waste significantly by implementing proper portion control and storage techniques.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Basic Course For Corrections Officer -
Erie County Sheriff's Academy
6205 Main St, Williamsville, NY 14221
12.2023
High School Diploma -
Riverside Institute of Technology
Buffalo, New York
06.2018
Skills
Crime Prevention
Facility Security
Records Management
Emergency Response
Safety
Staff Management
Trained in Defensive Tactics
Multitasking Abilities
Decision Making
Additional Skills
Riverside Highschool, Buffalo, New York, Certified Personal Trainer, 11/2018
American Heart Association, Buffalo, New York, CPR and First Aid Certified, 10/2018