Wilson Joseph

- Handling customer inquiries and resolving issues

- Building and maintaining customer relationships.

- Managing large amounts of cash accurately

- Processing deposits, withdrawals, and payments

- Conducting cash drawer reconciliations

-Ensuring accuracy in transactions

- Identifying customer needs and recommending different options

- Upselling services

- Strong verbal and written communication

- Active listening and conflict resolution

- Explaining special services clearly

- Handling customer complaints and disputes efficiently

-Attention to Detail

- Working effectively with colleagues and supervisors

- Contributing to a positive team environment

- Sharing insights and strategies to improve performance.

- Using software systems, and transaction processing systems

- Familiarity with Microsoft Office Suite (Word, Excel)

- Prioritizing tasks to manage multiple customer requests

- Efficiently processing transactions under time constraints.

• Successfully loaded and unloaded furniture from trucks, vans, and trailers in a safe and efficient manner
• Developed an organized plan for each move utilizing available resources efficiently
• Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping