Windell Washington
Cumberland,MD
Summary
Accomplished Driver Service Representative with a proven track record at Katcef Brother, demonstrating exceptional time management and customer service skills. Expert in maintaining a clean driving record, ensuring on-time deliveries, and upholding safety standards. Trained new personnel, enhancing team efficiency and service quality. Specializes in both city and non-city driving, achieving minimal customer complaints.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver Service Representative
Katcef Brother
12.2009 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Drove safely in various weather and road conditions to avoid accidents.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Maintained productivity and quality standards at all times.
- Accepted payments and updated accounts with latest information.
- Trained new personnel regarding company operations, policies and services.
Education
Southern Senior High School
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Patience and understanding
- City and non-city driving
- Punctuality
Certification
Cdl License
Current DOT Physical
Timeline
Driver Service Representative
Katcef Brother
12.2009 - Current
Southern Senior High School
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