Na-Tosha Currie
Fayetteville,NC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Customer Service Representative/ Driver Expert
Dominos Pizza Inc.
04.2019 - Current
- Utilize strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Enhance efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Train new employees on company policies and procedures, contributing to overall team performance and growth.
- Process customer payments and keep accurate financial records.
- Enhance customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintain a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Cashier
Caper Deli And Grill
11.2015 - 01.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Sandwich Artist
SUBWAY®Restaurants
02.2014 - 09.2015
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Education
Certification in Culinary Arts -
New York
05.2022
Medical Billing And Coding Certification -
Fayetteville Technical Community College
Fayetteville, NC12.2019
Associate of Science - Criminal Justice
Briarcliffe College
Bethpage, NY05.2007
Skills
- Excellent Written and Verbal Communication
- Problem-Solving Abilities
- Critical Thinking
- Relationship Building
- Teamwork and collaboration
- Organizational Skills
- Training & Development
- Time Management
- Customer Service
- Training & Development
- Time Management
Timeline
Customer Service Representative/ Driver Expert
Dominos Pizza Inc.
04.2019 - Current
Cashier
Caper Deli And Grill
11.2015 - 01.2019
Sandwich Artist
SUBWAY®Restaurants
02.2014 - 09.2015
Certification in Culinary Arts -
New York
Medical Billing And Coding Certification -
Fayetteville Technical Community College
Associate of Science - Criminal Justice
Briarcliffe College
Similar Profiles
Steven DawsonSteven Dawson
General Manager at Patterson Pizza Companies DBA. Dominos PizzaGeneral Manager at Patterson Pizza Companies DBA. Dominos Pizza
Cory EdwardsCory Edwards
Shift Manager at Dominos Pizza Inc. (Port Pizza, LLC)Shift Manager at Dominos Pizza Inc. (Port Pizza, LLC)
Valerie GonzalezValerie Gonzalez
Customer Service Representative at Dominos Pizza Inc.Customer Service Representative at Dominos Pizza Inc.
STEVE MARKOSESTEVE MARKOSE
Rotation Shift Worker at Dominos Pizza CorporationsRotation Shift Worker at Dominos Pizza Corporations
Carlee RobinsonCarlee Robinson
Veterans Service Representative at Department of Veterans AffairsVeterans Service Representative at Department of Veterans Affairs