Summary
Overview
Work History
Education
Skills
United States Military from 2009-2014
Timeline
Generic

Windle Hutchinson

Newport,TN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Cricket Wireless
02.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

In-House Marketer

Wyndham
06.2019 - 10.2020
  • In person marketing with guests checking into resorts
  • Schedule guests to meet with member services to discuss their owner update and workshop
  • Coordinator may offer gifts to guests for participating in ownership update
  • Partner with resort staff to receive arrival sheets of guests that should be checking in during their shift
  • Distributing parking passes, activity schedules, and area brochures to guests
  • Must meet production standards on weekly basis's
  • Managed numerous guests daily
  • Directed guests to their rooms
  • Fielded questions and prepared guests for their upcoming tours

In-House Marketing

Wyndham
06.2017 - 03.2019
  • In person marketing with guests checking into resorts
  • Schedule guests to meet with member services to discuss their owner update and workshop
  • Coordinator may offer gifts to guests for participating in ownership update
  • Partner with resort staff to receive arrival sheets of guests that should be checking in during their shift
  • Distributing parking passes, activity schedules, and area brochures to guests
  • Must meet production standards on weekly basis's
  • Managed numerous guests daily
  • Fielded questions and prepared guests for their upcoming tours

Education

GED -

Camp Robinson GED Plus School
Camp Robinson, AR
03.2010

Skills

  • Excellent work ethic
  • Decision Making
  • Responsible
  • Good listening skills
  • Active Listening
  • Self-motivated professional
  • Customer Service
  • Flexible and Adaptable
  • Critical thinking

United States Military from 2009-2014

I joined the United States Army in September of 2009 and was honorably discharged in November of 2014. 

Timeline

Customer Service Representative

Cricket Wireless
02.2021 - 03.2022

In-House Marketer

Wyndham
06.2019 - 10.2020

In-House Marketing

Wyndham
06.2017 - 03.2019

GED -

Camp Robinson GED Plus School

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