Summary
Overview
Work History
Education
Skills
Timeline
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WINDY SMOLINSKI

Westland

Summary

Dynamic Learning Ambassador at Amazon with a proven track record in training facilitation and peer mentoring. Expert in creating impactful online learning experiences, enhancing operational efficiency, and fostering employee development. Recognized for exceptional decision-making and communication skills, driving quality control standards and improving team performance.

Overview

9
9
years of professional experience

Work History

Learning Ambassador

Amazon
12.2021 - Current
  • Created and oversaw Directed Loader training programs for operations.
  • Provided coaching and mentoring to employees.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Trained and mentored several new personnel hired to fulfill various roles.
  • Resolved problems, improved operations and provided exceptional service.
  • Established and maintained quality control standards.

Server

Red Robin
05.2018 - 03.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

House Mother

My Children
01.2016 - 05.2018
  • Managed day-to-day operation of home to comply with regulations and safety standards.
  • Supervised children preparing meals and handling chores.
  • Assisted children with daily hygiene and living tasks.
  • Oversaw budget to manage expenditures and control costs.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Solved grievances and complaints by collaborating with children.
  • Developed and enforced safety policies and procedures to drive safety and well-being of children.

Education

No Degree - Business Administration And Management

Baker College
Allen Park, MI

High School Diploma -

Woodhaven High School
Woodhaven, MI

Skills

  • Online learning platforms
  • Training facilitation
  • Adaptive learning
  • Peer mentoring
  • Public speaking
  • Decision-making
  • Time management
  • Written communication

Timeline

Learning Ambassador

Amazon
12.2021 - Current

Server

Red Robin
05.2018 - 03.2020

House Mother

My Children
01.2016 - 05.2018

No Degree - Business Administration And Management

Baker College

High School Diploma -

Woodhaven High School