Windy Xiong
Saint Paul,MN
Summary
Detail-oriented sales associate known for outstanding customer service and retail merchandising expertise. Experienced in maintaining store organization and inventory, eager to leverage skills to drive sales and enhance customer experiences.
Overview
1
1
year of professional experience
Work History
Sales Associate
Bath & Body Works
Eagan, Minnesota
07.2025 - Current
- Educated customers about promotions, loyalty programs, and store policies.
- Restocked shelves and ensured inventory was up-to-date and accessible.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Associate
Old Navy
Eagan, Minnesota
01.2025 - 05.2025
- Assisted customers with product selections and provided exceptional service.
- Organized merchandise displays to enhance product visibility and appeal.
- Maintained cleanliness and organization of the sales floor and fitting rooms.
- Collaborated with team members to meet daily sales goals and objectives.
- Educated customers about promotions, loyalty programs, and store policies.
- Restocked shelves and ensured inventory was up-to-date and accessible.
- Engaged in training sessions to learn about new products and store initiatives.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Science - Nursing
Metropolitan State University
Saint Paul, MN05-2030
High School Diploma -
Two Rivers High School
West St. Paul, MN06-2025
Skills
- Team collaboration
- Customer service
- Time management
- Effective communication
- Client service
- Retail merchandising expertise
- Exceptional customer service
- Listening skills
- Flexible schedule
- Adapt to diverse groups
- Cash register operation
Timeline
Sales Associate
Bath & Body Works
07.2025 - Current
Sales Associate
Old Navy
01.2025 - 05.2025
Bachelor of Science - Nursing
Metropolitan State University
High School Diploma -
Two Rivers High School