Dedicated Logistics professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Operations Supervisor
FEDEX FREIGHT
Atlanta, GA
05.2016 - Current
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Processed outbound shipments with high accuracy by directing dock workers.
Streamlined operations with direct loading , resulting in savings on labor, supplies and maintenance
Encouraged and promoted ideas aligned to business needs and benefits.
Oversaw daily loading and unloading of outbound trailers, inventory management and supervising work of team.
Reported issues to higher management with great detail.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Trained new employees on proper protocols and customer service standards.
Rural Mail Carrier
USPS
Douglasville, GA
04.2016 - 01.2018
Signed and received mail with signature requirements upon delivery and loading.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
Sorted mail according to order of address appearance for easy access in field.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Territory Sales Manager
Davis Drug Specialty & Compounding Pharmacy
Atlanta, GA
03.2015 - 10.2015
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Applied relationship-driven strategies to lock in Compound medication sales worth more than $70000 in yearly revenue.
Logistics Specialist
P.A.R.T.S Inc
Stockbridge, GA
07.2013 - 03.2015
Achieved team goals by guiding employees in coordinating and deploying best practices.
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Supervised compliance measures regarding domestic and international tariffs and customs regulations.
Inspected and evaluated inventory for shipping readiness to foreign militaries.
Coordinated procurement of Aircraft parts needed by foreign militaries from Domestic vendors
Aerospace Maintenance Journeyman
United States Air Force Reserve
Fayetteville, NC
01.2010 - 12.2014
Maintained up-to-date and accurate logs and permanent records.
Inspected equipment, systems and components for operational readiness and compliance with standards.
Scheduled and completed maintenance according to or ahead of schedule.
Trained and instructed subordinates on maintenance procedures.
Assisted with aircraft and equipment transport and movement.
Recorded maintenance actions in aircraft logbooks.
Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
Proved successful working within tight deadlines and fast-paced atmosphere.
Operations Specialist
Ups Supply Chains Solutions
Charlotte, NC
02.2008 - 06.2013
Assisted various departments with change by communicating new improvement plans and expectations.
Motivated and trained employees to maximize team productivity.
Monitored supply chain and managed logistics functions for company.
Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Operations Supervisor
Forward Air
Charlotte, NC
05.2004 - 02.2008
Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Directed strategic workforce planning, performance management, and benefits administration.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Reported issues to higher management with great detail.
Assisted in recruiting, hiring and training of team members.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Supervised daily operations of multi-million dollar Select comfort operation.