WING KWOK
Aviation Professional
Summary
Aviation professional bringing Airport Operations expertise from multiple Certificated Commercial Airports. Certified emergency communications dispatcher with experience in coordinating airport first responders to life-threatening situations. Demonstrated experience in observing, recording, and enforcing Airside, Landside, and Security regulations. Adept at multitasking and working in fast-paced environments. Strong technical knowledge of computer systems and demonstrated ability to learn new software.
Overview
8
8
years of professional experience
4
4
Certifications
1
1
Language
Work History
Airfield Safety Officer
San Francisco International Airport
11.2024 - Current
- Inspects and evaluates airfield facilities for Part 139 compliance, such as; runways, taxiways, safety areas, paved & non-paved surfaces, lighting, signage, markings, security related assets.
- Respond to security breaches, violations, and all emergencies; acts as first responders to all incidents or accidents on the airfield/ramp area, and, as required, administers first aid.
- Close and reopen airfield facilities, including runways, taxiways, ramps, aircraft gate positions, and security related assets (i.e., fences and gates).
Senior Airport Operations Specialist I/II
San Jose International Airport
10.2021 - 11.2024
- Respond to emergencies, hazmat, vehicle accidents or other Landside incidents
- Operate vehicles to perform inspections at perimeter fences, gates, and access points
- Monitor security systems including Airport's CCTV, Access Control, Fire, Building Management, and Baggage Handling systems.
Airport Operations Dispatcher II
Sacramento International Airport
02.2021 - 09.2021
- Received aircraft emergency calls from ATC, 9-1-1 calls for police, fire, and medical emergencies
- Dispatched fire, medical aid, rescue, law enforcement, security and ramp control response
- Concurrently monitored and operated multiple computer systems, closed circuit television, security, and gate access systems
Aircraft Noise Abatement Office Intern
San Francisco International Airport
06.2018 - 12.2018
- Operated Aircraft Noise Monitoring and Management system (ANOMS) and proprietary flight tracking software
- Troubleshooted and maintained 29 remote noise monitoring sites
- Responded to inquiries and requests and built positive relations with airport communities
Education
Bachelor of Science - Aviation Operations
San José State University
08.2014 - 05.2018
Skills
Communication — Ability to communicate complex Aviation regulations to passengers, stakeholders, and Airport Communities
Operational — Observing, responding, and recording incidents at the Airport Ensuring tenants compliance with local and federal requirements
Software — Microsoft Office, Adobe Acrobat, Aircraft Noise Monitoring and Management System (ANOMS), Access Control Systems
Certification
Airports Council International — Airside Operations
Timeline
Airfield Safety Officer
San Francisco International Airport
11.2024 - Current
Senior Airport Operations Specialist I/II
San Jose International Airport
10.2021 - 11.2024
Airport Operations Dispatcher II
Sacramento International Airport
02.2021 - 09.2021
Aircraft Noise Abatement Office Intern
San Francisco International Airport
06.2018 - 12.2018
Bachelor of Science - Aviation Operations
San José State University
08.2014 - 05.2018