Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

WING YIN LAM

Renton,WA

Summary

Passionate medical assistant seeking a valid learning opportunity and joyful working environment, with
outstanding customer service skills and high empathetic ability. Eager to obtain a position as a medical assistant in your facility, and provide excellent medical service to patients of all ages.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

International Communicate Health Service
06.2023 - Current
  • Greet, identify patient identity and room patients
  • Obtain vital signs automatically and manually
  • Follow infection control protocols to maintain a safe and sterile environment
  • Empty in-basket messages
  • Document patients’ chief complaints
  • Help patients prepare for procedures
  • Process POCT tests
  • Administer EKG screening
  • Answer patient inquiries and provide patient support
  • Epic and WAIIS daily use
  • prepare the equipment for minor procedures
  • educate patients with procedure instructions to reduce patient's anxiety
  • gather patients medical records and document them clearly
  • follow HIPAA
  • Give vaccines to patients when needed


Barisra

Happy Lemon
04.2022 - 05.2023
  • Demonstrated a strong work ethic, resulting in consistent high-quality products and services
    Adapted to different customer needs and preferences, resulting in increased customer satisfaction
  • Maintained a clean and sanitary work environment to ensure the safety of clients
    Assisted customers with locating items in the store, resulting in increased sales
    Maintained a clean and organized checkout area to ensure a pleasant customer experience
    Developed a friendly rapport with customers, increasing customer loyalty and satisfaction
  • Maintained a high level of accuracy in bagging items, resulting in fewer returns and customer complaints
  • Followed store policies and procedures to ensure compliance with safety and security regulations
    Utilized suggestive selling techniques to increase sales
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

No Degree - Medical Assisting

Seattle Central Community College
Seattle, WA
06.2023

GED -

Aberdeen Baptist Lui Ming Choi College
Hong Kong, China
08.2018

Skills

  • Problem-Solving
  • Ability to Work Under Pressure
  • Teamwork
  • Time Management
  • Effective Time Management
  • Fast Learner
  • Ability to Work in a Team
  • Clear Communication
  • Maintaining confidentiality
  • Vitals Collection and Documentation
  • Electronic Charting
  • Data Entry

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS - Basic Life Support

Languages

English
Professional Working
mandarin
Native or Bilingual
Cantonese
Native or Bilingual

Timeline

Medical Assistant

International Communicate Health Service
06.2023 - Current

Barisra

Happy Lemon
04.2022 - 05.2023

No Degree - Medical Assisting

Seattle Central Community College

GED -

Aberdeen Baptist Lui Ming Choi College

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WING YIN LAM