Winnie Berry
Mount Olive,MS
Summary
Experienced professional in patient management and insurance verification. Skilled in claims processing and medical coding, ensuring compliance and accuracy. Committed to building strong customer relationships while upholding confidentiality. Focused on improving operational efficiency and delivering high-quality service in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Front Desk Receptionist
Fastpace health
Ridgeland , Ms
09.2023 - Current
- Greeted patients warmly and provided excellent customer service at the front desk.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Managed phone calls, addressing inquiries and directing them to appropriate staff members.
- Coordinated with medical staff to facilitate accurate patient check-in and documentation.
- Assisted in processing insurance claims and verifying patient eligibility to streamline service delivery.
- Processed payments and issued receipts to ensure accurate billing and enhance customer satisfaction.
- Maintained patient confidentiality while handling sensitive information with care.
- Trained new receptionists on procedures and software used in daily operations.
HAIRSTYLIST
UNIQUE STYLES AND NAILS
, MS
04.1992 - Current
FINANCE SPECIALIST
BAPTIST REGIONAL BUSINESS OFFICE
Jackson, MS
11.2022 - 04.2023
- Presented financial plans, forecasts and reports to senior management using spreadsheets or specialized software programs.
- Prepared financial performance reports for managers, facilitating trend identification in operating performance.
- Provided comprehensive financial management services to a variety of clients, including budgeting and forecasting, cash flow analysis, and capital structure optimization.
- Developed financial models analyzing performance of multiple corporate entities, offering actionable recommendations for improvement.
- Assisted with audits of financial records to verify compliance with federal regulations.
- Maintained up-to-date knowledge regarding changes in tax laws and regulations affecting businesses.
- Reviewed contracts and negotiated vendor terms, achieving optimal pricing agreements for the organization.
- Monitored market trends impacting prices.
- Ensured that all payments are made according to contractual terms and conditions.
BENEFITS SPECIALIST
MISSISSIPPI DEPARTMENT OF HUMAN SERVICES
Jackson, MS
06.2013 - 09.2022
- Facilitated claims processing by resolving discrepancies to ensure timely payments.
- Responded to employee inquiries on benefits enrollments and plan provisions.
- Supported employees navigating enrollment processes for all benefit programs.
- Evaluated and maintained benefit plans for compliance with applicable laws and regulations.
- Coordinated annual renewal process, comparing existing plans with new carrier offerings.
- Monitored changes in legislation affecting employee benefit programs at state and federal levels.
- Ensured compliance with HIPAA regulations while managing confidential patient information.
- Developed and distributed communications materials to educate employees about benefits.
BILLING SPECIALIST
PIONEER
Magee, MS
06.2008 - 04.2012
- Streamlined claims processing by identifying and resolving discrepancies promptly.
- Guided employees through enrollment processes for benefit programs efficiently.
- Analyzed organizational data to support functions and deliver technical insights.
- Ensured compliance with federal and state laws, including reporting requirements.
- Managed annual renewal process by evaluating plans against new carrier offerings.
- Reviewed medical records for accuracy in coding claims and patient data.
- Collaborated with healthcare professionals to secure essential patient information.
- Trained new team members on policies and accounting systems to boost productivity.
Education
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION
JACKSON STATE UNIVERSITY
Jackson, MS12-2012
ASSOCIATE IN ARTS (A.A.) - BUSINESS ADMINISTRATION
CO-LIN COMMUNITY COLLEGE
Wesson, MS, Mississippi12-2006
HIGH SCHOOL DIPLOMA -
MOUNT OLIVE ATTENDANCE CENTER
Mount Olive, MS, Mississippi05-1991
Skills
- Front desk coordination
- Appointment scheduling
- Patient management
- Insurance verification
- Customer relationship management
- Data entry
- Patient advocacy
References
References available upon request
Timeline
Front Desk Receptionist
Fastpace health
09.2023 - Current
FINANCE SPECIALIST
BAPTIST REGIONAL BUSINESS OFFICE
11.2022 - 04.2023
BENEFITS SPECIALIST
MISSISSIPPI DEPARTMENT OF HUMAN SERVICES
06.2013 - 09.2022
BILLING SPECIALIST
PIONEER
06.2008 - 04.2012
HAIRSTYLIST
UNIQUE STYLES AND NAILS
04.1992 - Current
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION
JACKSON STATE UNIVERSITY
ASSOCIATE IN ARTS (A.A.) - BUSINESS ADMINISTRATION
CO-LIN COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
MOUNT OLIVE ATTENDANCE CENTER