Winson Nguyen
San Jose,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
8
8
years of professional experience
Work History
Instillation Sale Specialist
Oriely Auto Part
San Jose
06.2017 - 03.2023
- Supported retail distributors, dealers and customers through in-person and telephone support.
- Interacted with approximately Number customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Deliveries Specialist.
Tire Technician
Hankook Tires
El Camino Real. Santa Clara CA
02.2015 - 04.2017
- Flushed and refilled radiators, alternators, and transmissions.
- Utilized specialized tools and equipment to safely remove and install tires.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
Education
High School Diploma -
Ridgemont Community
San Jose01.2009
Skills
- Credit Adjustments
- Cash Handling
- Legal Standards
- Contact Management Systems
Languages
Vietnamese
Native or Bilingual
Timeline
Instillation Sale Specialist
Oriely Auto Part
06.2017 - 03.2023
Tire Technician
Hankook Tires
02.2015 - 04.2017
High School Diploma -
Ridgemont Community