Winston Carmichael

• Established strong customer relationships through excellent communication and attentive service.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed daily operations for successful small business, ensuring efficient processes and quality services.

• Collaborated with other staff members to ensure efficient operations and positive guest experience.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced pool safety by enforcing pool rules and regulations diligently.

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• Upheld safety standards for working in wet, cold and windy conditions.
• Complied with all safety regulations and guidelines while operating heavy machinery in challenging weather conditions.
• Provided outstanding customer service to residents by addressing requests for additional assistance or information regarding snow removal operations.