Winston Labbe
Missouri City,TX
Summary
Dynamic leader with a proven track record at Pet Supplies Plus, adept in customer service and engagement, and proficient in Microsoft Office. Excelled in enhancing store operations and customer satisfaction, significantly improving sales through strategic merchandise displays. Skilled in cash handling and management, and committed to workplace safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Pet Supplies Plus
09.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managed ordering of goods and kept payroll on track.
Key Holder Supervisor
Hallmark
01.2022 - 08.2022
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Assistant Service Manager
HEB Grocery Store
08.2018 - 12.2020
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
Education
Associate of Science - Occupational Health And Safety
Texas State Technical College
Rosenberg, TX05-2025
High School Diploma -
Dulles High School
Sugar Land, TX05-2016
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Safety Training
- Occupational safety
- Workplace Safety
- Proficient in microsoft office
- Cash handling and management
Certification
OSHA 30 Hour General Industry Safety and Health
OSHA 30 Hour Construction Safety and Health
OSHA Hazmat
MTA Microsoft Data Fundamentals
Timeline
Assistant Store Manager
Pet Supplies Plus
09.2022 - Current
Key Holder Supervisor
Hallmark
01.2022 - 08.2022
Assistant Service Manager
HEB Grocery Store
08.2018 - 12.2020
OSHA 30 Hour General Industry Safety and Health
OSHA 30 Hour Construction Safety and Health
OSHA Hazmat
MTA Microsoft Data Fundamentals
Associate of Science - Occupational Health And Safety
Texas State Technical College
High School Diploma -
Dulles High School
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