Summary
Overview
Work History
Education
Skills
Timeline
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Winston Wait

Summary

Dynamic and customer-focused professional with experience at Blackball Ferry, excelling in food safety and customer service. Proven ability to enhance guest satisfaction through efficient multitasking and effective team coordination. Recognized for maintaining cleanliness and optimizing cafe inventory, ensuring a welcoming environment for all patrons.


Overview

7
7
years of professional experience

Work History

Onboard Sales & Cafe Attendant

Blackball Ferry
05.2023 - 08.2025
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe and gift shop setting.
  • Participated in staff training sessions, gaining valuable knowledge on operations and customer service techniques.
  • Maintained and organized merchandise, ensuring a welcoming environment for all guests.
  • Monitored facility and equipment to adhere with company standards and procedures.
  • Evaluated and replenished inventory to meet supply and demand of ferry guests.
  • Operate computerized cash register in 2 different currencies.
  • Conducted opening and closing operations.
  • Certified in crowd control, marine firefighting, and cold water survival training

Manual Laborer & Landscaper

Jim Pfaff Construction
06.2018 - 08.2022
  • Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
  • Achieved accurate results by paying close attention to detail when performing various manual labor tasks.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Education

Bachelor of Arts - Business Marketing & Advertising

University of Idaho
Moscow, ID
05-2027

High School Diploma -

Port Angeles High School
Port Angeles
06-2023

Skills

  • Food safety
  • Cleanliness maintenance
  • Team coordination
  • Cash handling proficiency
  • Food presentation
  • Upselling strategies
  • Cafe inventory
  • Customer service

Timeline

Onboard Sales & Cafe Attendant

Blackball Ferry
05.2023 - 08.2025

Manual Laborer & Landscaper

Jim Pfaff Construction
06.2018 - 08.2022

Bachelor of Arts - Business Marketing & Advertising

University of Idaho

High School Diploma -

Port Angeles High School

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Winston Wait