Winton Hymel III
Gonzales,LA
Summary
Dynamic hospitality professional with a proven ability to thrive in fast-paced environments, consistently delivering exceptional customer service and satisfaction. Strong teamwork and adaptability are demonstrated through effective responses to evolving needs while managing multiple tasks and inquiries. Committed to maintaining a clean and organized workspace to ensure operational efficiency. Known for a reliable, results-driven approach complemented by a positive attitude and outstanding communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server/Bartender/Hospitality Specialist
Various Restaurants & Venues
Baton Rouge & Gonzales, LA
01.2014 - 12.2024
- 10+ years experience
- Oversaw order accuracy and transaction operations through proficient use of point-of-sale systems.
- Assisted in training new staff on restaurant procedures and service standards.
- Engaged in collaborative meetings to evaluate and implement strategies for service enhancement and operational effectiveness.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with team members to maintain efficient workflow during peak hours.
Lifeguard
A.C. Lewis YMCA
Baton Rouge, LA
01.2022 - 12.2022
- Conducted regular inspections of pool activities to uphold safety standards and regulatory compliance.
- Provided first aid and emergency response during incidents to protect patrons.
- Educated members on water safety practices and proper use of facilities.
- Conducted routine inspections of equipment and facilities to maintain operational standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Implemented safety protocols by actively supervising pool environment and ensuring adherence to operational guidelines.
Dealer
Lauberge Casino & Hotel
Baton Rouge, LA
01.2017 - 06.2017
- Dealt cards and managed games, ensuring adherence to casino rules and regulations.
- Maintained accurate game records to support operational efficiency.
- Provided exceptional customer service, enhancing guest experience and engagement.
- Monitored player activity to identify potential issues and resolve disputes effectively.
- Collaborated with team members to promote a positive gaming environment and uphold standards.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Education
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River Parishes Community College
Gonzales, LA01-2013
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Baton Rouge Community College
Baton Rouge, LA01-2012
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East Ascension High School
Gonzales, LA01-2011
Skills
- Client relationship management
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Service excellence
- Team collaboration
- Sales techniques
Certification
- Louisiana State Gaming License 2017
- Louisiana Responsible Vendors Permit 2014
- East Baton Rouge Parish Alcohol Sales permit 2015
Timeline
Lifeguard
A.C. Lewis YMCA
01.2022 - 12.2022
Dealer
Lauberge Casino & Hotel
01.2017 - 06.2017
Server/Bartender/Hospitality Specialist
Various Restaurants & Venues
01.2014 - 12.2024
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River Parishes Community College
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Baton Rouge Community College
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East Ascension High School