WISAM ABOOD
Arlington,TX, USA
Summary
Driven and results-oriented professional with over 20 years of experience in sales, marketing, and customer service seeking a challenging role where I can utilize my expertise to drive business growth, enhance customer satisfaction, and contribute to the success of the organization.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Avis Budget Group
09.2023 - 09.2024
- Assisted customers with inquiries, reservations, and rental agreements
- Provided information about available vehicles, rental policies, and pricing
- Processed rental bookings and handled vehicle pick-up and return procedures
- Addressed customer complaints and resolved billing disputes promptly
- Promoted additional services to enhance the customer experience
- Maintained accurate records and ensured compliance with company policies
Sales Manager
ALRAFAHIA COMMERCIAL BROKER
09.2021 - 08.2023
- Managed sales operations and exceeded regional annual sales targets
- Developed and implemented effective online marketing strategies
- Built relationships with customers and the community to drive business growth
Sales Manager
V12 MOTORS COMPANY
08.2013 - 09.2021
- Closed an average of sales calls each quarter
- Created and launched new online marketing strategies
- Resolved customer requests, questions, and complaints promptly
- Developed comprehensive training programs for sales associates
Sales Manager
Investment Solution Used Cars
08.2012 - 10.2013
- Supported the sales team in writing proposals and closing contracts
- Developed sales department budgets and training programs
- Built relationships with customers to establish long-term business growth
Sales Representative
VANDERGRIFF HONDA
08.2011 - 11.2012
- Completed daily outbound calls and negotiated sales agreements
- Built relationships with customers to promote long-term business growth
- Exceeded team sales goals by 100%
Team Leader
NEW BREED LOG
09.2010 - 06.2011
- Assigned and supervised work assignments for test cell operations
- Communicated with supervisors and peers to ensure line performance
- Evaluated workers' job performance and ensured daily production schedules were met
Education
DIPLOMA IN INFORMATION TECHNOLOGY - COMPUTER SCIENCE
11.2024
Intro Exploratory Data Analysis With Excel -
08.2023
SELLING ONLINE -
01.2023
EFFECTIVE BUSINESS WEBSITES -
01.2023
Skills
- Sales
- Marketing
- Customer service
- Pricing
- Public relations
- Shipping services
Personal Information
- Date of Birth: 09/19/70
- Nationality: American
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Customer Service Representative - Avis Budget Group
09.2023 - 09.2024
Sales Manager - ALRAFAHIA COMMERCIAL BROKER
09.2021 - 08.2023
Sales Manager - V12 MOTORS COMPANY
08.2013 - 09.2021
Sales Manager - Investment Solution Used Cars
08.2012 - 10.2013
Sales Representative - VANDERGRIFF HONDA
08.2011 - 11.2012
Team Leader - NEW BREED LOG
09.2010 - 06.2011
TARRANT COUNTY COLLEGE - DIPLOMA IN INFORMATION TECHNOLOGY, COMPUTER SCIENCE
Hp - SELLING ONLINE,
Hp - EFFECTIVE BUSINESS WEBSITES,
Great Learning Academy - Intro Exploratory Data Analysis With Excel ,
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