Wissam Keldaoui
Las Vegas,NV
Summary
Results-driven IT leader with over 10 years of experience in IT infrastructure, virtualization, and cybersecurity. Proven expertise in deploying and managing data center solutions, cloud migrations (AWS, Azure), and advanced security measures (CrowdStrike, SentinelOne, Cisco Firepower). Adept at leading cross-functional teams, optimizing network performance, and implementing ITIL-based process improvements. Seeking to leverage strong technical skills in Active Directory, VMware vSphere, Microsoft Hyper-V, and project management tools (BrightGauge, ConnectWise) to drive operational excellence and strategic growth in a challenging, innovative organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of IT
Nimbus Tech Consulting
01.2020 - 04.2025
- Designed and deployed multi-site COLO/Data Center infrastructures, configuring servers, switches, and routers for optimal connectivity
- Implemented and optimized virtualization environments using VMware vSphere and Microsoft Hyper-V, reducing physical server footprint by 40% and operational costs by 30%
- Engineered network architectures leveraging SD-WAN and VPN technologies to improve system performance and scalability
- Developed and executed comprehensive cybersecurity strategies, including phishing simulations, vulnerability assessments, and DoS/RF penetration testing to identify and mitigate security risks
- Deployed advanced security tools such as CrowdStrike, SentinelOne, IDS/IPS, Cisco Firepower, and Palo Alto VPNs, enhancing threat detection and network defense
- Architected and managed cloud infrastructures on AWS and Azure, overseeing seamless data center, SharePoint, and application migrations with a 95% success rate
- Optimized SD-WAN and VPN performance to reduce implementation time by 25%, ensuring robust and secure remote access
- Directed cross-functional teams of up to 15 engineers, utilizing project management tools (BrightGauge, ConnectWise, AutoTask, ClickUp) to streamline workflows, monitor SLAs, and enforce IT policies
- Established and maintained proactive maintenance strategies and incident management protocols, driving continuous process improvements and operational excellence
- Diagnosed and resolved complex hardware and software issues on Dell/HP systems, ensuring high availability and reliability of IT operations
- Coordinated vendor partnerships and managed break-fix services to expedite parts procurement and system repairs
Senior IT Engineer / IT Manager
MTP
05.2016 - 03.2020
- Led a team of 15 engineers in proactive network monitoring, comprehensive IT audits, and performance evaluations to ensure robust infrastructure stability
- Utilized Active Directory and Group Policy management to enforce security protocols and streamline user access control
- Deployed advanced antivirus and endpoint security solutions, significantly enhancing threat prevention and detection capabilities across the enterprise
- Implemented proactive IT policies and regular system maintenance strategies to minimize downtime and support business continuity
- Coordinated multiple cross-functional IT projects, integrating emerging technologies to support system upgrades and infrastructure enhancements
- Developed IT policies, standard operating procedures, and best practices to drive continuous process improvement and ITIL-based incident management
- Mentored and trained engineering teams, fostering a collaborative environment and promoting technical excellence in network security and system management
Senior Systems Engineer
WWTS
03.2015 - 03.2019
- Managed full-cycle point-of-sale (POS) system migrations, ensuring seamless transitions and minimal operational disruptions
- Conducted comprehensive network security analyses to identify vulnerabilities and implement strategic remediation measures
- Designed and maintained detailed LAN/MAN network diagrams, optimizing infrastructure layouts and facilitating efficient troubleshooting processes
- Produced thorough technical documentation and system blueprints to support regulatory compliance and IT best practices
- Collaborated with internal stakeholders and external vendors to align IT infrastructure with business objectives, driving improvements in system performance and reliability
- Spearheaded continuous process improvement initiatives, leveraging data-driven strategies to enhance operational efficiency and service delivery
Skills
- Systems & Virtualization:
- Active Directory
- Group Policy
- DNS
- IIS
- VMware vSphere
- Microsoft Hyper-V
- Cybersecurity & Network Defense:
- Palo Alto VPN
- Cisco Firepower
- CrowdStrike
- SentinelOne
- IDS/IPS
- Phishing Simulations
- Vulnerability Assessments
- Penetration Testing
- Security Audits
- Cloud & Network Solutions:
- AWS
- Azure
- Cloud Migration
- SD-WAN Optimization
Certification
- A+ Certification
- NSE 1
- NSE 2
- Hughes Certification
- Lexmark
- Hubble
- Dell Certifications (IDs: 3188, 3138, 3086, 3116, 3114)
- Lenovo Certifications (RDD08, RTD08, RVD08, RTT08, RXWA1, RXWT1)
Timeline
Director of IT
Nimbus Tech Consulting
01.2020 - 04.2025
Senior IT Engineer / IT Manager
MTP
05.2016 - 03.2020
Senior Systems Engineer
WWTS
03.2015 - 03.2019
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