William Mahoney
Cypress,TX
Summary
Driven and tech-savvy professional with decades of direct customer interaction, identifying their needs based on listening to their requirements and wants. Seeking a professional sales position with a company with a conscience.
Overview
39
39
years of professional experience
Work History
OWNER
EGA FOOTWEAR DIST. LLC
Cypress
01.2008 - Current
- Managed buying and selling goods directly from manufacturers
- Managed customer service, including emails and phone calls
- Responsible for procurement and tracking of new inventory
- Managed issue resolution to ensure a high rate of customer satisfaction.
- Managed day-to-day business operations.
GENERAL MANAGER
CENTRAL POLICE SUPPLY
Houston
01.2000 - 01.2008
- Hired and trained new staff to ensure customer satisfaction
- Directly responsible for ordering and inventory management
- Implemented an e-commerce website that ended up being 40% of gross sales within 2 years
- Managed customer service complaints and issues to ensure customer satisfaction.
- Formulated policies and procedures to streamline operations.
INTERNET/FLEET MANAGER
FT. BEND TOYOTA
Richmond
01.1997 - 01.1999
- Established an internet sales department at the infancy of internet new car sales
- Create and confirm appointments with potential internet customers
- Test drives, vehicle walk-around demonstrations, close deals and post-sale follow ups.
BAR MANAGER
MACARONI GRILL
Stafford
01.1994 - 01.1997
- Managed a staff of 8 bartenders in a high-volume restaurant and bar
- Managed scheduling for all bartenders
- Maintained inventory and managed relationships with suppliers
- Encouraged customer engagement, to the point that the owner of Ft
- Bend Toyota recruited me to go work for his dealership at Fort Bend Toyota.
POOL PLUMBER
PREMIER PLUMBING
Phoenix
01.1990 - 01.1994
- Installed pool plumbing for residential and commercial projects in Phoenix, Arizona (my brother was the owner).
TRC-170 technician
U.S. Marine Corps
02.1986 - 07.1989
- Qualified to install, test, and repair multi-channel communications equipment used for high capacity, point-to-point communications.
Education
High School Diploma -
Clements High School
Sugar Land, TX05.1986
Some College (No Degree) - Liberal Arts And General Studies
University of Houston
Houston, TXSome College (No Degree) - General Studies
University of California Los Angeles
WestwoodSkills
- Customer service
- Problem solving
- Negotiation
- Presentation skills
- Time management
- Verbal communication
- Microsoft Office
- Self management
Timeline
OWNER
EGA FOOTWEAR DIST. LLC
01.2008 - Current
GENERAL MANAGER
CENTRAL POLICE SUPPLY
01.2000 - 01.2008
INTERNET/FLEET MANAGER
FT. BEND TOYOTA
01.1997 - 01.1999
BAR MANAGER
MACARONI GRILL
01.1994 - 01.1997
POOL PLUMBER
PREMIER PLUMBING
01.1990 - 01.1994
TRC-170 technician
U.S. Marine Corps
02.1986 - 07.1989
High School Diploma -
Clements High School
Some College (No Degree) - Liberal Arts And General Studies
University of Houston
Some College (No Degree) - General Studies
University of California Los Angeles
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