William Verga
IT Technician
Bronx,NY
Summary
Results-driven Deployment Specialist at Peak Interactive with expertise in hardware installation and network troubleshooting. Successfully led a team to refresh over 600 user systems, enhancing operational efficiency. Known for exceptional client service and strong problem-solving skills, ensuring seamless software deployment and equipment maintenance across multiple locations.
Overview
6
6
years of professional experience
Work History
Deployment Specialist
Peak Interactive
New York, NY
08.2022 - Current
- Worked with a team of five on a hardware refresh for a company of over 600 users. The project consisted of imaging laptops and desktops, joining equipment to the domain, adding additional software, breaking down and removing old hardware, staging old equipment for drive sanitation, setting up new equipment, coordinating leased returns to the manufacturer, and adding over 80 users and computers to Active Directory groups.
- Installed new printers at multiple locations and businesses, installed drivers on computers, and configured network connections between printers and computers.
IT Technician
Royal Communications Consultants
06.2019 - 02.2023
- Oversee routine operations, including performing desktop and Cisco phone installations/testing, decommissioning network devices, patching cable infrastructure, and racking/stacking network devices.
- Troubleshoot hardware/software issues, evaluate systems performance, and manage technical documentation work.
Education
Associates of Applied Science - Computer Information Systems, Concentration in Cisco Networking Fundamentals
DeVry College of New York
12.2019
Skills
- Troubleshooting
- Client service and support
- Hardware installation
- Time management
- Problem solving
- Software installation
- Device configuration
- Equipment maintenance
- Operating systems
- Attention to detail
- Problem-solving
- Switches and routers
- Excellent communication
References
References available upon request.
Languages
English, Professional
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursTimeline
Deployment Specialist
Peak Interactive
08.2022 - Current
IT Technician
Royal Communications Consultants
06.2019 - 02.2023
Associates of Applied Science - Computer Information Systems, Concentration in Cisco Networking Fundamentals
DeVry College of New York
Similar Profiles
William VergaWilliam Verga
Deployment Specialist at Peak InteractiveDeployment Specialist at Peak Interactive
DOMANIC STEELEDOMANIC STEELE
Security Gaurd at Peak and Peak ResortSecurity Gaurd at Peak and Peak Resort
Cyndy KungCyndy Kung
Cashier at Peak To Peak Charter SchoolCashier at Peak To Peak Charter School
CORDILIA D. WILLIAMSCORDILIA D. WILLIAMS
District Manager at Surgical Solutions LLCDistrict Manager at Surgical Solutions LLC
DOMINIQUE RUTLEDGEDOMINIQUE RUTLEDGE
Pharmacy Technician at Capsule PharmacyPharmacy Technician at Capsule Pharmacy