W. Kent Bailey
Gahanna,Ohio
Summary
Enhance company objectives through development and education related to associate advancement. Develop long lasting training structures that protect organizational assets while scaling footprint.
Understands the unique training needs of franchisee shops and values.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Calibration Technician
Mobil Auto Solutions
02.2025 - Current
- Calibrated automotive ADAS systems using only OEM software and hardware
- Program all modules, cameras, keys and microprocessors on today's vehicles.
- Implemented quality control measures to improve overall calibration processes
- Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
- Ensured compliance with industry standards by keeping up-to-date with procedure changes and requirements.
ADAS Calibration Technician/Mentor Teacher
Protech Automotive Solutions
03.2022 - 01.2025
- Calibrated automotive ADAS sensors, cameras, radar and LiDAR systems to ensure optimal performance, safety and compliance with manufacture specifications.
- Conducted routine updates and procedure changes for various systems.
- Evaluated new calibration tools and technologies, recommending upgrades to enhance precision capabilities.
- Developed calibration procedures, enhancing accuracy and reducing turnaround times for projects.
- Trained junior technicians on calibration processes, fostering a culture of knowledge-sharing and continuous improvement.
Training Coordinator
Katz Midas
08.2020 - 11.2021
- Coordinated logistics for training sessions, ensuring proper materials and resources were available.
- Designed and implemented training programs to enhance employee skills and knowledge.
- Meet challenges with in person, hand on training during pandemic
- Collaborated with department heads to identify training needs and align programs with organizational goals.
Corporate Field Trainer
TBC Corporation
05.2006 - 06.2020
- Delivered comprehensive training programs to enhance employee performance and operational efficiency.
- Developed tailored training materials aligned with corporate objectives and employee needs.
- Facilitated workshops to improve team collaboration and skill development across departments.
- Promoted to Technical Training Director in March 2014
- Managed a team of 10 Regional trainers across 37 states
- Initialized in market ASE certifications testing
- ASE Certified over 1100 technicians from 2015-2016
- Built several trainer facilitated and online course
- Attended 6 ASE test writing meeting from 2013-2019
- Conducted regular follow-ups with trainees to assess skill retention and provide additional support as needed.
Fixed Operations Director
Columbus Suzuki
03.2002 - 02.2006
- Streamlined fixed operations processes to enhance service delivery and customer satisfaction.
- Led cross-functional teams to implement operational improvements across departments.
- Developed and executed training programs for staff to elevate performance standards.
- Top 10 CSI national score for Suzuki automotive dealerships inside 6 months
Education
Associate Degree - Business Administration
Northwestern Business College
Skills
- Electrical training and diagnostics
- Quality control procedures
- Schematic reading
- Root-cause analysis
- Lock-out procedures
Accomplishments
Facilitation of training, testing and certifying over 1100 ASE technicians
Collaborated with engineering teams from Ford, GM and Suzuki on service procedures
Built several training classes with other vendors like NAPA, Standard Motor Products and other tire manufactures
Certification
ASE Master Technician for 30+ years to present
ASE L1 and C1 status since inception of each
Many training certifications from organizations like Franklin Covey, MHOR training and Ken Blanchard
Timeline
Field Calibration Technician
Mobil Auto Solutions
02.2025 - Current
ADAS Calibration Technician/Mentor Teacher
Protech Automotive Solutions
03.2022 - 01.2025
Training Coordinator
Katz Midas
08.2020 - 11.2021
Corporate Field Trainer
TBC Corporation
05.2006 - 06.2020
Fixed Operations Director
Columbus Suzuki
03.2002 - 02.2006
Associate Degree - Business Administration
Northwestern Business College
Awards & Acknowledgements
Third Place Ohio Plymouth Trouble Shooting Contest 1978, Full Scholarship from Lincoln Tech in Mechanical Aptitude 1978, Promoted to Technical Training Director at TBC in 2015, Developed on site testing with ASE Proctors assisting over 800 technicians receive their ASE Certifications for pay advancement 2016-2017