W. Mark Heiser
Atlanta,GEORGIA
Summary
Accomplished Business Consultant with a proven track record at M&M Craftsmen, Inc, and the United States Air Force. Expert in business planning and clear communication, I've driven client satisfaction through tailored strategies and mentored teams towards high-quality results. Skilled in business requirements analysis, I consistently deliver projects that exceed expectations.
Overview
39
39
years of professional experience
Work History
Business Consultant - Self Employed
M&M Craftsmen, Inc
06.2016 - Current
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
Field Operations Officer
United States Air Force
05.1986 - 06.2016
- Negotiated contracts with vendors, securing favorable terms that supported overall project goals while managing costs effectively.
- Delivered high-quality results by consistently prioritizing tasks effectively and delegating responsibilities to the appropriate team members.
- Mentored junior team members, providing guidance and support to facilitate their professional growth and development.
- Partnered with sales leaders to set strategies, territory design, sales targets and quotas.
Education
Master of Science - Strategic Miltary Sudies
Air War College
Montgomery, AL01-2008
MBA - Business Management
Barry University
Miami, FL06-1988
Bachelor of Science - Management
Pennsylvania State University
University Park, PA05-1986
Skills
- Clear Communication Abilities
- Business Requirements Analysis
- Business planning
- Staff mentoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Sixty staff members.
Timeline
Business Consultant - Self Employed
M&M Craftsmen, Inc
06.2016 - Current
Field Operations Officer
United States Air Force
05.1986 - 06.2016
Master of Science - Strategic Miltary Sudies
Air War College
MBA - Business Management
Barry University
Bachelor of Science - Management
Pennsylvania State University
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