Overview
Work History
Education
Skills
Timeline
Generic

Wojciech Czubak

Copiague,NY

Overview

8
8
years of professional experience

Work History

Lead Associate Operations/ Branch Operations Lead

JP Morgan Chase
10.2021 - Current
  • Identified internal problems and recommended solutions to upper management.
  • Built and maintained client relationships through quality, personalized interactions.
  • Delivered exceptional service to customers in person or over telephone.
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Provided bank leadership in absence of branch manager.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Planned work schedules to maintain adequate staffing levels.
  • Resolved problems or discrepancies concerning customers' accounts.

Associate Banker

JP Morgan Chase
02.2019 - 10.2021
  • Helped customers understand and use mobile applications and online banking.
  • Modified, opened and closed customer accounts.
  • Completed daily cash balancing and operated ATMs.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Identified transaction errors when debits and credits did not balance.

Head Teller

Polish and Slavic Federal Credit Union
09.2017 - 01.2019


  • Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
  • Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.

Member Service Representative/Teller

Polish and Slavic Federal Credit Union
09.2016 - 09.2017
  • Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
  • Attracted potential customers by answering product and service questions and suggesting information about other offerings.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.

Education

Bachelor of Science - Accounting

Wilmington University
New Castle, DE

Associate of Science - Business Administration

Nassau Community College
Garden City, NY

High School Diploma -

Zespół Szkół Nr 5 W Ełku
Poland

Skills

  • Team Building
  • Supervision & Leadership
  • Conflict Resolution
  • Critical Thinking
  • Problem Resolution
  • Creative and Innovative

Timeline

Lead Associate Operations/ Branch Operations Lead

JP Morgan Chase
10.2021 - Current

Associate Banker

JP Morgan Chase
02.2019 - 10.2021

Head Teller

Polish and Slavic Federal Credit Union
09.2017 - 01.2019

Member Service Representative/Teller

Polish and Slavic Federal Credit Union
09.2016 - 09.2017

Bachelor of Science - Accounting

Wilmington University

Associate of Science - Business Administration

Nassau Community College

High School Diploma -

Zespół Szkół Nr 5 W Ełku

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Wojciech Czubak