Summary
Overview
Work History
Education
Skills
Timeline
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Wonhee Oh

Verifier 2 Lead

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of post-secondary education
13
13
years of professional experience

Work History

Verifier 2 Lead

COLLECTOR’S UNIVERSE
SANTA ANA, CA
11.2020 - Current
  • Created training manuals, multimedia visual aids and other educational materials.
  • Conducted classroom sessions and organized on-the-job training for new hires & current employees.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.

Owner/Operator

Wong Dynasty LLC
, CA
01.2020 - Current
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Developed and managed relationships with vendors and suppliers.

Head of Expansion

Octopus Restaurant Group
, CA
01.2016 - 04.2017
  • Spearheaded new store openings in California and Nevada.
  • Developed a successful social media marketing campaign that landed in national TV spots and numerous local magazines features.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Project Manager

Transmosis
Tempe, Arizona
12.2014 - 01.2016
  • Developed internal project management systems and communications to facilitate successful operations.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Fostered relationships with City of Tempe & Arizona State University staff to foster positive working relationships.

General Manager

Panda Restaurant Group, Inc., Panda Express
Phoenix, AZ
10.2012 - 12.2014
  • Led and directed a team of 60+ GMs from all regions on effective methods, operations and procedures to create the Panda 2020 Vision.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Sushi Chef

Ra Sushi
Scottsdale, Arizona
02.2003 - 11.2009
  • Hired, trained and managed kitchen staff, including developing employees, issuing disciplinary action and conducting performance reviews
  • Maintained well-organized mise en place to keep work consistent.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • .Oversaw training & development during new store openings

Education

Doctor of Naturopathic Medicine - Naturopathic Medicine

National University of Natural Medicine
Portland, OR
01.2010 - 03.2013

Bachelor of Science - Biochemistry

Arizona State University
Tempe, AZ
08.2004 - 05.2007

Bachelor of Science - Mechanical Engineering

Purdue University
08.1999 - 02.2002

Skills

Planning and execution

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Timeline

Verifier 2 Lead

COLLECTOR’S UNIVERSE
11.2020 - Current

Owner/Operator

Wong Dynasty LLC
01.2020 - Current

Head of Expansion

Octopus Restaurant Group
01.2016 - 04.2017

Project Manager

Transmosis
12.2014 - 01.2016

General Manager

Panda Restaurant Group, Inc., Panda Express
10.2012 - 12.2014

Doctor of Naturopathic Medicine - Naturopathic Medicine

National University of Natural Medicine
01.2010 - 03.2013

Bachelor of Science - Biochemistry

Arizona State University
08.2004 - 05.2007

Sushi Chef

Ra Sushi
02.2003 - 11.2009

Bachelor of Science - Mechanical Engineering

Purdue University
08.1999 - 02.2002

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Wonhee OhVerifier 2 Lead