Woodie Johnson
Buffalo,NY
Summary
Adaptable leader with a background in customer service and operational efficiency. Recognized for attention to detail and effective team collaboration, ready to drive improvements in customer experience and operational processes.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dank Dispensary
Buffalo, NY
07.2023 - 12.2025
- Supervised daily operations to ensure compliance with state regulations and company policies.
- Trained and mentored staff on product knowledge and customer service excellence.
- Managed inventory levels, optimizing product selection and minimizing waste.
- Developed and implemented promotional strategies to enhance customer engagement and sales.
- Resolved customer complaints promptly, fostering a positive shopping experience.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Demolition Crew Member
Dynamic Construction Management
Buffalo, NY
07.2021 - 07.2023
- Operated heavy machinery for safe demolition of structures and debris removal.
- Assisted in site preparation by performing manual labor and maintaining cleanliness.
- Followed safety protocols to ensure compliance with industry regulations during demolition activities.
- Collaborated with team members to execute demolition plans efficiently and effectively.
- Conducted inspections of equipment before use, identifying and reporting maintenance needs promptly.
- Removed hazardous materials following safety guidelines to minimize environmental impact.
- Supported project leads in coordinating tasks and managing timelines on-site.
- Safely operated heavy machinery, resulting in zero accidents during the project duration.
- Operated jackhammer, cutting saws and other power tools for demolition work.
- Placed roll-off dumpsters in optimal locations to collect bulk debris.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
Education
Bachelor of Arts - Communications
SUNY Buffalo State
Buffalo, NY05-1992
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Timeline
Assistant Store Manager
Dank Dispensary
07.2023 - 12.2025
Demolition Crew Member
Dynamic Construction Management
07.2021 - 07.2023
Bachelor of Arts - Communications
SUNY Buffalo State