WOONBIN SON
Norwalk,CA
Summary
Office Administrator with a proven track record, excelling in communication and time management. Dependable and quick-learning team player who successfully reduced administrative errors and showcasing strong organizational skills. Adept at fostering client relationships and resolving issues efficiently.
In addition, as a Restaurant Server, experience in learning the tasks and knowledge needed quickly and handling customer orders efficiently and respectfully in a busy and fast work environment. Utilize strong communication skills to increase customer satisfaction and improve service quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Honey Pig Irvine
Irvine, CA
09.2025 - 02.2026
- In charge of opening a store, paid attention to cleanliness and safety and prepared to start business quickly and accurately.
- Delivered friendly customer service, ensuring guest satisfaction and fostering repeat business.
- Managed order accuracy, coordinating with kitchen staff to fulfill requests efficiently in a busy and fast-paced work environment.
- Resolved customers complaints promptly, maintaining a positive dining experience.
- Worked with POS system to manage bills and help customers pay.
Cashier/Server
Voko Karaoke
Tustin, CA
09.2024 - 08.2025
- In charge of opening and closing the store, and prepared and finished the business quickly and accurately at all stages.
- Worked with POS system to place orders and manage bills.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries, enhancing overall satisfaction and experience.
- Served food and beverages promptly with focused attention to customer needs.
Office Administrator
Natureware Inc
Cypress, CA
09.2018 - 08.2024
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Paid for various invoices and company's expenses in time for the due date.
- Tracked daily spending to see if payments match and if any unknown spending has occurred.
- Solved issues arising from work through detailed and continuous follow-up over the phone calls and e-mails with vendors.
Project Assistant
Match Frame
Santa Fe Springs, CA
12.2016 - 07.2018
- Received inquiries from clients about their trade show/expo.
- Coordinated and set up meetings between clients/third-party companies.
- Tracked project changes with detailed notes for clients could review their project.
- Worked/contacted with third-party companies to resolve issues in the show site.
- Scheduled and shipped booth structures from warehouse to show site.
Cashier
Pittsburgh Chicken & Subs
Los Alamitos, CA
10.2013 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationship with customers and encouraged repeated visits.
- Assisted customers with order inquiries and provided exceptional service, resulting in positive feedback from customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Edina High School
Edina, MN2010
Skills
- Fast Learning
- Communication
- Organizing and Categorizing
- Time Management
- Scheduling and Planning
- Positive Attitude
- Bilingual(Korean/English)
- Ms Office(Word, Outlook, Excel, PowerPoint)
Certification
- OSHA 30-hour Construction Safety and Health Certification
- National CPR Foundation CPR/AED/First-Aid Certification
Timeline
Server
Honey Pig Irvine
09.2025 - 02.2026
Cashier/Server
Voko Karaoke
09.2024 - 08.2025
Office Administrator
Natureware Inc
09.2018 - 08.2024
Project Assistant
Match Frame
12.2016 - 07.2018
Cashier
Pittsburgh Chicken & Subs
10.2013 - 09.2016
High School Diploma -
Edina High School