Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Woosley Duclairon

Jacksonville

Summary

Member-focused customer service professional, fully bilingual in English and Haitian Creole, with strong experience in cash handling, financial product training, and client outreach. Detail-oriented, with a proven track record of document accuracy, first-level conflict resolution, and analyzing member needs. Seeking to apply operational precision and strong communication skills as a Lending Representative at First Florida Credit Union.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Agent

Globe Life Insurance
Jacksonville, FL
12.2024 - 04.2025
  • Trained in financial needs analysis by completing comprehensive agent training to analyze client needs, explain product options, and recommend tailored coverage.
  • Initiated prospect contacts and practiced first-level problem-solving using clear communication and active listening to build client relationships.
  • Handled sensitive personal and financial data during client intake with strict adherence to privacy protocols and attention to detail.
  • Shadowed senior representatives during client consultations, learning real-world workflows for policy intake and document verification.

Warehouse Associate

Coach Distribution Center
Jacksonville, FL
10.2025 - Current
  • Designated onboarding trainer; trained and mentored new hires on warehouse operations, safety standards, and picking and packing accuracy.
  • Processed and sorted high-value merchandise with precision, maintaining inventory accuracy and efficiency while meeting daily quotas.

Education

BBA - Business Administration And Management

Keiser University
Fort Lauderdale, FL
07-2027

Skills

  • Customer service
  • Cash handling
  • Verbal & Written Communication
  • Bilingual (English/ Haitian Creole)
  • Sales

Certification

  • Life insurance agent

Timeline

Warehouse Associate

Coach Distribution Center
10.2025 - Current

Sales Agent

Globe Life Insurance
12.2024 - 04.2025

BBA - Business Administration And Management

Keiser University