Worjroh Donaldson
Columbia
Summary
Dynamic professional with a proven track record at United Event Staffing, excelling in crowd management and guest relations. Demonstrated ability to enhance guest experiences and ensure safety, leveraging strong verbal communication and problem-solving skills. Achieved notable client satisfaction through creativity and innovation in event execution.
Overview
25
25
years of professional experience
Work History
Event Worker
Stadium People
08.2024 - Current
- Optimized venue logistics for smooth event flow and positive attendee feedback.
- Assisted event manager in achieving revenue goals set for events and catering.
- Maintained and distributed information for functions and events.
- Created, maintained and distributed event orders.
- Developed strong relationships with clients, understanding their needs, and delivering exceptional results on time.
Security /Event Usher
United Event Staffing
01.2000 - Current
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
WG-5
DECA
01.2018 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts - Psychology/History
Midlands Technical College
Columbia, SC05-2026
Skills
- Crowd control techniques
- Guest relations
- Venue navigation
- Creativity and innovation
- Proper grooming
- Food and beverage experience
- Verbal communication
- Event billing
- Hospitality service expertise
- Security checks
- Incident management
- Facilities preparation
- Seating assistance
- Food and beverage background
- Coordinate exhibits
- Strong work ethic
- Teamwork
- Trained in food safety guidelines
- Problem-solving
- Payment methods
- Guest and client satisfaction
- Effective multitasking
- Reliability
- Clear communication
- Verbal and written communication
- Cash handling
- Crowd management
- Public safety
- Complaint handling
- Workload management
- Staff training
- Public relations
- Analytical thinking
- Inventory restocking
- Inventory management
- Emergency response
- Script reading
Timeline
Event Worker
Stadium People
08.2024 - Current
WG-5
DECA
01.2018 - 02.2024
Security /Event Usher
United Event Staffing
01.2000 - Current
Associate of Arts - Psychology/History
Midlands Technical College
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