Compassionate care coordinator and patient advocate with over 10 years of experience. Multilingual (English, Russian, Amharic) specialist in care coordination, medical transportation, and patient education.
Overview
15
15
years of professional experience
Work History
Care Mgr Specialist/Care Coordinator
Saint Joseph’s Medical Center st.
Brooklyn, NY
12.2023 - Current
Coordinated care plans for over 20 patients weekly across multidisciplinary teams.
Monitored medication adherence in collaboration with healthcare providers to support treatment continuity.
Facilitated communication among healthcare teams and families to enhance comprehensive care.
Accessed Psyckes platform to gather patient behavioral health data and identify care gaps.
Reduced no-show rates by 25% through implementation of a reliable patient transport system.
Acted as linguistic and cultural liaison for Amharic- and Russian-speaking patients.
Home Health Aide
Partners In Care, Visiting Nurse Service of New York
New York, NY
06.2011 - 02.2024
Administered medications and managed medical equipment for clients.
Monitored and documented client health status, identifying changes for timely intervention.
Assisted clients with daily living activities and personal hygiene.
Maintained safe, clean, and comfortable environments to enhance client well-being.
Fostered trusting relationships with clients to support emotional and physical well-being.
Communicated effectively with families regarding client needs and progress.
Education
MBA - LLM.
Benjamin N. Cardozo School of Law
New York, NY
06-2023
Skills
Patient care coordination
Chronic disease management
Patient-centered care
Patient advocacy
Medical scheduling
HIPAA compliance
Community health outreach
Cultural competency
Analytical thinking
Critical thinking
Time management
Resourcefulness
Adaptability
Leadership skills
Active listening
Timeline
Care Mgr Specialist/Care Coordinator
Saint Joseph’s Medical Center st.
12.2023 - Current
Home Health Aide
Partners In Care, Visiting Nurse Service of New York
Patient Care Coordinator /Patient Care Coordinator Assitant/Intake Coordinator at Trinity Home HealthPatient Care Coordinator /Patient Care Coordinator Assitant/Intake Coordinator at Trinity Home Health
Patient Care Coordinator/Insurance Verification Specialist at Optum, UnitedHealth GroupPatient Care Coordinator/Insurance Verification Specialist at Optum, UnitedHealth Group
Ambulatory Care Clinic RN Care Coordinator at University of Kansas Health SystemAmbulatory Care Clinic RN Care Coordinator at University of Kansas Health System