Wren Burnham
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
13
13
years of professional experience
Work History
Supervisor
Green Clinic Health System
01.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Licensed Real Estate Sales Agent
Better Homes & Gardens Real Estate
04.2011 - Current
- Averaged 13 million in sales, yearly
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted clients in financial planning for purchase.
- Reviewed market research data and changed sales plans accordingly.
- Represented buyers and sellers of developed and undeveloped properties.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Used NTREIS and other realtor databases to find properties for clients.
Skills
- Quality Standards
- Priority Management
- Job Assignments
- Business Process
- Staff Discipline
- Health Care System
- Performance Motivation
- Resolving Complaints
- Performance Tracking and Evaluations
- Training and Development
- Department Organization
- Market and Competitive Analysis
- Appraisal Accuracy
- Real Estate Practices
Timeline
Supervisor
Green Clinic Health System
01.2022 - Current
Licensed Real Estate Sales Agent
Better Homes & Gardens Real Estate
04.2011 - Current
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