Wren Burton
Spokane,WA
Summary
Dynamic customer service professional with a strong work ethic, experienced at Idaho State Fair as a Box Office Ticket Seller. Expert in cash handling and point-of-sale systems, consistently ensuring customer satisfaction through professionalism and courtesy. Proven ability to resolve issues effectively while maintaining high-quality service standards.
Overview
2
2
years of professional experience
Work History
Dry Cleaner Customer Service Representative
Next Day Drycleaning
09.2023 - Current
- Resolved customer issues efficiently, ensuring high satisfaction.
- Assisted customers with garment drop-off and pick-up procedures, ensuring a smooth experience.
- Learned proper handling techniques for various fabric types to maintain quality standards.
- Operated point-of-sale systems efficiently, processing transactions accurately.
Box Office Ticket Seller
Idaho State Fair
08.2024 - 08.2024
- Processed ticket sales transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries regarding event schedules and ticket availability.
- Managed cash handling procedures to ensure accurate financial reporting.
Education
Eastern Washington University
Cheney, WASkills
- Professionalism and courtesy
- Cash handling expertise
- POS system
- Sales reporting
- Patience and tact
- Excellent customer service
- Strong work ethic
- Food safety
- Teamwork and collaboration
- Reliable and responsible
Accomplishments
Since I have worked at a dry cleaners for two years I have ran into tough situations with unhappy customers, but I’ve learned crucial communication skills that help me navigate through it. This helps ensure the customer leaves happy and satisfied!
Timeline
Box Office Ticket Seller
Idaho State Fair
08.2024 - 08.2024
Dry Cleaner Customer Service Representative
Next Day Drycleaning
09.2023 - Current
Eastern Washington University
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