Wushaun Whiting

Installer

Closets by Design

2017 - 2024

Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Expedited installation times with efficient scheduling and coordination of resources.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Increased repeat business by building strong relationships with clients through exceptional service delivery.
Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.