Wyanetta Kpainjah
Summary
Accomplished Direct Support Professional with a proven track record at The Arc Of Burlington County, excelling in compassionate caregiving and medication administration. Demonstrated success in enhancing client well-being through innovative behavioral management and crisis intervention, achieving significant improvements in client satisfaction. Skilled in fostering community integration and promoting healthy lifestyles, underpinned by CPR and First Aid certifications.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
The Arc Of Burlington County
2023.07 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Direct Support Professional
Everas Community Services
2022.06 - 2023.07
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Direct Support Professional
Community Options
2021.03 - 2022.06
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Warehouse Packer
Amazon Fulfillment
2015.01 - 2021.03
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Cashier
Burlington Coat Factory Department Store
2012.01 - 2014.07
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
TRENTON HIGH SCHOOL
Trenton, NJ06.2012
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Behavioral Management
- Transportation
- Appointment Scheduling
- ADL support
- CPR Certification
- First Aid Certification
- CPR/AED
- Blood Glucose Monitoring
- Meal Planning and Preparation
Timeline
Direct Support Professional
The Arc Of Burlington County
2023.07 - Current
Direct Support Professional
Everas Community Services
2022.06 - 2023.07
Direct Support Professional
Community Options
2021.03 - 2022.06
Warehouse Packer
Amazon Fulfillment
2015.01 - 2021.03
Cashier
Burlington Coat Factory Department Store
2012.01 - 2014.07
High School Diploma -
TRENTON HIGH SCHOOL