Dynamic Game Master with proven expertise in customer service and problem solving. With a strong ability to engage teams and maintain operational efficiency in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Game Master
Escape room 60
Williston
2024 - Current
Facilitated immersive experiences for participants in themed escape room challenges.
Guided teams through puzzles and clues, fostering collaboration and engagement.
Maintained room setups, ensuring all props and technology were functional.
Monitored player progress and provided tailored hints, ensuring optimal challenge and support.
Educated guests on company, game, and safety rules.
Kept bathrooms attractive and professional by removing trash, wiping surfaces and replenishing pens and paper.
barista
Parkside Cafe
Hinesburg
2021 - 2022
Prepared espresso beverages following standard recipes and customer preferences.
Guided customers in menu choices and tailored product recommendations to enhance their experience.
Collaborated with team members to deliver efficient service during peak hours.
Operated cash register, processed transactions, and handled payments efficiently.
Ensured cleanliness of coffee bar and dining area, contributing to a welcoming atmosphere.
Education
High School Diploma -
Champlain Valley Union High School
Hinesburg, VT
06-2026
Skills
Game facilitation
Game troubleshooting
Technical support
Customer engagement
Customer service
Experience facilitation
Problem solving
Time management
Team collaboration
Affiliations
Volunteer IT work at Hinesburg community school (2021-2022)