Wyatt Coomer
Bowling Green,Ohio
Summary
Member Services Representative at YMCA, excelling in customer engagement and relationship building. Leveraged CRM tools to enhance member satisfaction and retention, effectively addressing inquiries and streamlining account management. Committed to delivering exceptional service and fostering positive member experiences.
Overview
1
1
year of professional experience
Work History
Member Services Representative
YMCA
New Haven, IN
05.2024 - 08.2025
- Assisted members with inquiries and account management through effective communication.
- Learned customer service protocols to enhance member satisfaction and retention.
- Supported team in processing membership applications and renewals efficiently.
- Gained proficiency in using CRM tools to track member interactions and feedback.
Education
High School Diploma - Business Administration
Bowling Green State University
Bowling Green, OHSkills
- Customer service standards
- Customer engagement
- Communication skills
- Relationship building
Accomplishments
I played sports all my life and built relationships through those sports and it helped me develop good communication skills, and the ability to work as a team. During my academic years I was recognized with a best personality award for positivity, teamwork, and building strong relationships with those around me.
Timeline
Member Services Representative
YMCA
05.2024 - 08.2025
High School Diploma - Business Administration
Bowling Green State University