Wyatt Francis
Briggsdale,CO
Summary
Proven professional with extensive experience at Bee Clean Auto Wash, adept in customer service and process control. Excelled in building relationships and maintaining high-quality standards, significantly enhancing customer satisfaction and operational efficiency. Skilled in inventory monitoring and maintenance, demonstrating a strong ability to manage resources effectively and contribute to team success. Reliable and hardworking Car Wash Attendant experienced in maintaining cleanliness and order of car wash area. Knowledgeable in proper use of car wash chemicals and equipment. Offers great customer service and engagement. Currently a Freshman student at Colorado State University studying Agricultural Education.
Overview
3
3
years of professional experience
Work History
Car Wash Attendant
Bee Clean Auto Wash
05.2023 - Current
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained and repaired car wash equipment to meet operational demand.
- Educated customers on self-service car wash operation for safe, appropriate use.
Gas Station Attendant
Briggsdale Gas & Go
05.2021 - 08.2022
- Cleaned up gas and other spills in accordance with spill procedures.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Maintained inventory of all saleable items.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Maintained clean and orderly work station.
- Promoted special offers and discounts to customers to maximize sales.
- Created attractive merchandise diplays to entice customers to make purchases.
- Removed safety hazards, soiled items, and trash from customer areas.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
Education
High School Diploma -
Briggsdale Undivided High School
Briggsdale05.2024
Skills
- Relationship Building
- Process Control
- Customer Service
- Quality control understanding
- Inventory Monitoring
- Work Planning
- Teamwork and contribution
- Supply Management
- Professional Appearance
- Customer Service-Oriented
- Maintenance Requests
Timeline
Car Wash Attendant
Bee Clean Auto Wash
05.2023 - Current
Gas Station Attendant
Briggsdale Gas & Go
05.2021 - 08.2022
High School Diploma -
Briggsdale Undivided High School
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