Wyatt Guttormsen-Elworth

• Diagnosed and repaired residential and commercial garage doors efficiently.
• Conducted routine maintenance checks to ensure optimal performance of door systems.
• Installed various types of door operators and accessories according to safety standards.
• Collaborated with team members to troubleshoot complex service issues effectively.
• Provided exceptional customer service by addressing client inquiries and concerns promptly.
• Trained new technicians on equipment handling and safety protocols, fostering skill development.
• Streamlined service processes, enhancing response time for client requests and repairs.
• Maintained accurate records of services performed, ensuring compliance with company policies and procedures.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
• Completed preventive maintenance on machines to enhance production and maintain quality.
• Spread out articles or materials and examined for holes, tears and other defects.
• Researched and implemented new technologies and equipment.
• Managed maintenance activities, supervised staff, and inspected equipment.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Worked with diverse types of weather and ground conditions.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Tested systems, noting issues and completing preventive maintenance.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
• Spearheaded project to standardize maintenance procedures, resulting in more consistent service outcomes.
• Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.

Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.

•worked on all types of doors and operators including more advanced systems including rytec, Albany, flexing, Jameson/bmp and mega door.