Summary
Overview
Work History
Education
Skills
Software Skills
Timeline
Generic

Wyatt Myers-Whittle

Newark,DE

Summary

Adaptable, resourceful, and professional individual with a strong background in customer service and warehouse operations. Ability to work independently, maintain productivity, grasp new concepts, and perform efficiently. Has an ambitious and enthusiastic personality within the workspace; a reliable team player and a great asset to any company worked for, and believes there is as much to learn as there is to teach.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
Wilmington, DE
08.2023 - Current
  • Picking, packing, and preparing customer orders for shipment
  • Preparing shipments for delivery, including labeling, packaging, and ensuring on-time delivery
  • Performing quality checks on products before shipping
  • Maintaining a clean, safe, and organized work environmen

Event Coordinator/Client Fulfillment

Carvertise
Wilmington, DE
04.2024 - 12.2024
  • Managed client requests and needs for conferences and special events, ensuring a seamless experience.
  • Assisted in resolving escalated client complaints, maintaining high satisfaction levels.
  • Followed escalation procedures for unresolved issues, ensuring proper follow-up and resolution.
  • Performed data entry tasks, including processing event-related payments and participant information.
  • Responded to email inquiries on a daily basis, providing timely and accurate information
  • Analyzed data from previous events in order to improve future ones.
  • Collaborated with clients to identify their goals and expectations from the event.

Operations Associate

Carvertise
Wilmington, DE
09.2023 - 04.2024
  • Participated in ongoing training to stay updated on industry and organizational changes.
  • Contributed to daily team huddles to review progress and align on common goals.
  • Provided excellent customer service via phone and email, assisting with product inquiries, billing, and issues.
  • Resolved customer complaints promptly, ensuring continued customer satisfaction.
  • Conducted outbound calls to promote new products and services, boosting customer engagement

Operations Administrator

FedEx Ground
New Castle, DE
06.2021 - 07.2023
  • Addressed damaged and misdirected packages to optimize delivery times and improve efficiency.
  • Served as the primary point of contact for customer inquiries, troubleshooting, and escalation.
  • Provided clerical support across various management functions, including filing, emailing, and phone handling.
  • Entered and managed data in company systems to support operational functions and reporting.
  • Assisted with Business Control Self-Assessment (BCSA) audits by gathering and organizing relevant data.
  • Managed records, including maintenance, destruction, and inventory tracking.
  • Analyzed operational practices and provided suggestions for process improvements that increased productivity.
  • Documented and communicated company processes and procedures to ensure consistency.
  • Trained and mentored employees to enhance productivity, working with management to address skill gaps and ensure compliance.

Package Handler

FEDEX GROUND
New Castle, DE
07.2018 - 06.2021
  • Audit packages to ensure items are being labeled and are carried out in the proper stacking/handling technique to keep package contents unharmed and
  • Collaborated with team members to organize and place loads onto the truck and efficiently operate package equipment in a safe manner
  • Maintained quality and quantity by complying with site safety regulations and procedures, as well as maintaining a clean and safe working environment for all
  • Scanned and sorted packages according to destinations and service type using a handheld scanner
  • Sorted packages to appropriate slide, line, or belt for final distribution. Provided excellent customer service by taking and making orders and assisting with check-out

Education

Business Management

WILMINGTON UNIVERSITY

High School Diploma -

Newark Charter High School
Newark, DE

Skills

  • Excellent written/verbal communication
  • Critical Thinking
  • Creative problem solving
  • Time management
  • Detail-oriented
  • Packaging
  • Employee Orientation
  • Staff Training
  • Customer Engagement
  • Telephone Etiquette
  • Safety Oversight
  • Risk Management
  • Quality Assurance
  • Warehouse Operations

Software Skills

  • Microsoft Office
  • SAP
  • BlueZone
  • Workday
  • UltiPro/UKG
  • Kronos

Timeline

Event Coordinator/Client Fulfillment

Carvertise
04.2024 - 12.2024

Operations Associate

Carvertise
09.2023 - 04.2024

Warehouse Associate

Amazon
08.2023 - Current

Operations Administrator

FedEx Ground
06.2021 - 07.2023

Package Handler

FEDEX GROUND
07.2018 - 06.2021

Business Management

WILMINGTON UNIVERSITY

High School Diploma -

Newark Charter High School

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