Wyatt Pelow
Swanzey,NH
Summary
Results-oriented retail consultant with experience in sales and customer support. Skilled in technical troubleshooting and inventory management, actively contributing to team efficiency and customer satisfaction. Eager to leverage expertise to enhance customer experience and drive sales growth.
Overview
4
4
years of professional experience
Work History
Retail Wireless Consultant/Mobile Expert
U.S. Cellular/T-Mobile
Keene, NH
05.2024 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Promoted wireless products and services, educating customers on features and benefits.
- Conducted device setup for customers, providing hands-on support during activation processes.
- Maintained knowledge of industry trends, staying updated on competitors' offerings and pricing strategies.
Counter Salesperson
Carquest Auto Parts
Walpole, NH
02.2022 - 08.2023
- Assisted customers in identifying and locating automotive parts using catalog systems.
- Processed sales transactions accurately and efficiently at point-of-sale terminals.
- Maintained inventory levels by restocking shelves and organizing stockroom layout.
- Collaborated with team members to streamline workflows for improved operational efficiency.
- Trained new staff on customer service protocols and best practices in product handling.
Education
Bachelor of Arts - Finance
Keene State College
Keene, NH06.2026
Skills
- Microsoft office
- Technical troubleshooting
- Inventory monitoring
- Salesforce proficiency
- Teamwork and collaboration
- Promotions management
- Performance optimization strategies
- Relationship building
- Engaging with diverse customers
Timeline
Retail Wireless Consultant/Mobile Expert
U.S. Cellular/T-Mobile
05.2024 - Current
Counter Salesperson
Carquest Auto Parts
02.2022 - 08.2023
Bachelor of Arts - Finance
Keene State College