RODNEY MORGAN
Brown Deer
Summary
Industrious Sales Associate with demonstrated skills in product merchandising and sales promotions. Maintains good knowledge of products to offer best possible service. Trained in POS and traditional register systems. Meets challenging daily demands with excellent multitasking skills and hardworking approach.
Overview
6
6
years of professional experience
Work History
Business Expert/Retail Wireless Consultant
US Celluar
04.2024 - Current
- Assists customers with selecting and purchasing wireless devices, plans, and accessories
- Understand and explain various wireless devices, plans, accessories, and promotions to customers.
- Use upselling techniques to enhance customer experience and increase sales.
- Keep abreast of the latest wireless technology and promotions.
- Strong sales and persuasion skills, ability to build relationships.
- Use upselling techniques to enhance customer experience and increase sales.
- Specializes in providing advice and solutions related to wireless technology and networks for businesses
Front Desk Agent
Courtyard by Marriott
09.2022 - 04.2024
- Managed smooth check-outs with polished charge explanations, payment collection and statement preparation.
- Supported strict property security, monitoring visitors and restricting access.
- Oversaw daily check-ins, managed expectations and offered tips to improve stays.
- Optimized daily plans based on master schedule of arrivals, departures and group stays.
- Answered phones, recorded messages and transferred calls to designated staff.
- Responded and forwarded emails to appropriate department.
Production Worker
Cintas Fire Production
07.2021 - 09.2022
- Receiving and processing orders
- Maintaining the organization of the warehouse
- Tracking orders and backorders
- Pulling orders
- Testing and refilling fire extinguishers
Sales Associate
Walmart
12.2018 - 03.2021
- Organizing store shelves and displays
- Price Checking
- Greeting customers
- Helped customers navigate store, complete sales and process returns
- Located items for customers by checking sister stores and online options
- Cashier
Education
Diploma -
Tenor High School
Milwaukee, Wisconsin06.2020
Skills
- Multitasking
- Task prioritization
- Customer service
- Strong communication
- Cash handling
- Materials handling
- Repair equipment
- Parts assembly
- Facility safety
- Guest relations
- Financial records oversight
- Service dispatching
- Record preparation
- Charge posting
- Reservation management
- Payment collection
- Issue troubleshooting
- Internet research
- Microsoft office
- Technical troubleshooting
- Salesforce proficiency
- Customer database management
- Mobile device troubleshooting
- Wireless service expert
- Cellular operating systems
- Relationship building
Timeline
Business Expert/Retail Wireless Consultant
US Celluar
04.2024 - Current
Front Desk Agent
Courtyard by Marriott
09.2022 - 04.2024
Production Worker
Cintas Fire Production
07.2021 - 09.2022
Sales Associate
Walmart
12.2018 - 03.2021
Diploma -
Tenor High School
Similar Profiles
Logan SmithLogan Smith
Sr Developer, Provisioning and DevOps at US CelluarSr Developer, Provisioning and DevOps at US Celluar
Joel BlaisdellJoel Blaisdell
Retail Wireless Consultant at US CelluarRetail Wireless Consultant at US Celluar
Caitlyn SanchezCaitlyn Sanchez
Retail Wireless Consultant at US CelluarRetail Wireless Consultant at US Celluar
Miles ChesserMiles Chesser
Assistant Manager at Goody GourmetsAssistant Manager at Goody Gourmets
Kristina WedemeyerKristina Wedemeyer
Bartender at Spanky's HideawayBartender at Spanky's Hideaway