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Wyatt Shumate
Account Executive
Palm Beach Gardens,FL
Summary
Results-driven Account Executive with multiple years of experience in SaaS Sales and Technical Troubleshooting across multiple industries. Proven track record of exceeding targets and cultivating lasting client relationships. Seeking an opportunity to contribute skills and expertise to a dynamic organization.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Account Executive
Propel PRM
Remote (HQ in Tel Aviv, Israel)
07.2022 - Current
- Assisting with launch and exposure of artificial media intelligence platform
- Rapidly tests and implements new sales/marketing campaigns
- Develops complete business plans and operational strategies for new and existing business.
- Generates and presents marketing reports detailing lead conversion metrics
- Manages prospect pipeline to feed lead generation for company growth
- Actualizes process improvement to shape organizational culture, optimize procedures for higher efficiency, and helps company evolve/grow.
- Performs live demonstrations of generative AI media intelligence platform
- Regularly maintains and exceeds quota commitments
- Establishes contact with new clientele and converts leads from product demonstrations
- Attends trade shows to facilitate live demonstrations for prospective clients
Senior Sales Development Representative
Modernizing Medicine
Boca Raton, FL
09.2020 - 06.2022
- Researched and gathered information on prospects to help formulate consultative sales approach and generate interest in solution suite
- Sought out new potential accounts to prospect via phone calls and emails at high volume
- Quickly recognized quality prospects and scheduled demonstrations
- Coordinated sales of Endoscopy Report Writer and Gastroenterology EHR software with prospective clients
- Attended trade shows and provided prospects with product intros and demonstrations
- Collaborated with leadership in launching new medical verticals for company
- Completed Level-Up Sales Manager Training Program
Support Specialist
Modernizing Medicine
Boca Raton, FL
09.2018 - 09.2020
- Provided professional, high-quality client support top-level performer in weekly department statistics
- Delivered exceptional client experience by identifying and documenting client needs/issues; answering incoming inquiries, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution
- Performed technical troubleshooting with clients Ophthalmology, Endoscopy, and Gastroenterology imaging devices
- Member of Technical Support Team handling data transfer via HL7 digital interfaces, faxing/printing/scanning problems, electronic prescription issues, and troubleshooting network performance escalations
- Established procedures to ensure client satisfaction and quality service delivery
- Communicated and collaborated across teams and departments to help solve system issues
- Replicated client workflows and document issues for escalation to appropriate teams
- Assisted with implementing knowledge-centered Service documents for virtual client resources
Operations Specialist
Travelers Insurance
Baldwin Park, FL
04.2017 - 06.2018
- Facilitated optimal business practices in Healthcare claims process for industry leader in competitive fast-paced corporate environment
- Served as liaison between customer and claim professionals in communication and financial transactions
- Lead implementation of technology across departments to ease process of liability claims
- Managed personal data carefully to ensure gathering of accurate information in secure environment
- Compiled financial data utilizing Visual Basic and Macros in Excel for Auto and General Liability Claims
- Launched Medical Documents Request referral program for Business Resource Center Department
- Demonstrated ability to respond to change according to industry-standard demands and progression
- Supervised other employees through leadership programs for correct software utilization
- Represented Business Resource Department during annual company events/functions
Education
Bachelors of Arts - Digital Media – Video Game Design/Emerging Media, Communication/Technology
University of Central Florida
Orlando, FL 01.2012 - 05.2016
Associate of Arts -
Palm Beach State College
Palm Beach Gardens, FL 08.2009 - 05.2011
Skills
Excellent communication, multitasking, and critical thinking skillsundefined
Certification
Real Estate Sales Associate License
Software
Timeline
Account Executive
Propel PRM
07.2022 - Current
Real Estate Sales Associate License
04-2021
Senior Sales Development Representative
Modernizing Medicine
09.2020 - 06.2022
Support Specialist
Modernizing Medicine
09.2018 - 09.2020
Operations Specialist
Travelers Insurance
04.2017 - 06.2018
Bachelors of Arts - Digital Media – Video Game Design/Emerging Media, Communication/Technology
University of Central Florida
01.2012 - 05.2016
Associate of Arts -
Palm Beach State College
08.2009 - 05.2011
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