- Exersice
- Self learning
- Chess
Wyatt Wagler
Washington,IN
Summary
Possess excellent time management and organizational skills, as well as the ability to work independently and collaboratively in a team setting. Eager to apply knowledge and skills gained in a professional environment.
Overview
8
8
years of professional experience
Work History
Cashier / IT Technician
A & R Home center (Hardware/Lumber)
11.2016 - Current
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained office PCs, networks and mobile devices.
- Configured systems according to prescribed software and hardware frameworks.
- Helped customers complete purchases, locate items.
Service Desk
True Rx Health Strategists
07.2023 - 09.2024
- Managed and resolved customer IT issues and inquiries in a timely and professional manner at the Service Desk.
- Proficiently provided technical support and troubleshooting for hardware, software, and network issues.
- Maintained accurate documentation of reported incidents and solutions provided for future reference and reporting.
- Collaborated with internal IT teams to escalate and resolve complex technical issues exceeding Service Desk scope.
- Managed stockroom service desk and offsite warehouse, documenting and researching inaccuracies to determine best corrective actions.
- Established priorities on service desk tickets based on established contact center and departmental guidelines and procedures.
Laborer/Handyman
Self Employed
06.2018 - 11.2023
- Cut lawns with various sized power mowers and conduct trimming and edging of foliage with shears, pruners, and gas-powered edgers
- Perform landscape grading, apply fertilizers and chemicals, and remove debris using hand tools
- Paint/repair/install various items
- Part time odd jobs around my community for cash
- Performed general housekeeping and cleaning tasks.
- Installed drywall, siding and other structural components.
Education
Bachelors - Cyber Security
Purdue Global
Online11.2025
Associates - Computer Science
Vincennes University
Vincennes, Indiana11-2022
Skills
- Risk assessment
- Critical thinking
- Leadership
- Customer Service
- Soft selling
- Team player
Interests
Timeline
Service Desk
True Rx Health Strategists
07.2023 - 09.2024
Laborer/Handyman
Self Employed
06.2018 - 11.2023
Cashier / IT Technician
A & R Home center (Hardware/Lumber)
11.2016 - Current
Bachelors - Cyber Security
Purdue Global
Associates - Computer Science
Vincennes University
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