WYISIA CHARLES
Antioch,CA
Summary
Looking to Grow with a Growing Company
Overview
10
10
years of professional experience
Work History
CNA
Clipboard Health Care
San Francisco, CA
01.2020 - 06.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Front Desk Clerk
Motel 6
Oakland, CA
03.2014 - 01.2020
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Education
H.S.D. -
San Leandro High School
San Leandro, CA06.1996
Skills
Problem-Solving
10-Key
Communication
Customer Service
Teamwork
Time management
Timeline
CNA
Clipboard Health Care
01.2020 - 06.2024
Front Desk Clerk
Motel 6
03.2014 - 01.2020
H.S.D. -
San Leandro High School