Wynn Powell
Billings,MT
Summary
As a licensed cosmetologist with a proven track record of enhancing client satisfaction, I excel in hair styling and active listening, ensuring personalized services that led to increased retention. At my self-run business, I adeptly managed appointments and upheld stringent sanitation standards, demonstrating my commitment to professionalism and client safety.
Overview
16
16
years of professional experience
Work History
Cosmetologist
Self
Billings, MT
08.2008 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
Education
Cosmetology - Cosmetology
Academy of Nail, Skin, And Hair
Billings, MT08.2008
Skills
Social skills
Friendly Communication
Active Listening
Licensed Cosmetologist
Scheduling appointments
Clear Communication
Hair Styling
Men and women haircuts
Customer Consultation
Professionalism and Ethics
Sanitation Practices
Client Consultations
Product Knowledge
Hair Coloring and Highlighting
Decision-Making
Timeline
Cosmetologist
Self
08.2008 - Current
Cosmetology - Cosmetology
Academy of Nail, Skin, And Hair