Wynn Mary Russek
Montrose,MN
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Splashpad Attendant
City Of Delano
05.2023 - 09.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Provided first aid and safety knowledge to customers in need of such things.
- Responded to customer inquiries and resolved complaints.
Venue Coordinator
The Jerome Event Center
11.2021 - 07.2023
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Trained new employees on proper protocols and customer service standards.
Baker
Apple Jack Orchards
05.2022 - 11.2022
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Digital Marketing Intern
Lenker Consulting
02.2022 - 05.2022
- Assisted marketing coordinators and graphic designers with website copywriting and proofing.
- Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
- Collaborated with team members to help expand marketing channels.
- Measured and reported results of marketing initiatives.
- Created content strategies for digital media.
Education
Bachelor of Science - Nursing
University of Mary
Bismarck, ND04.2026
High School Diploma -
Delano High School
Delano, MN06.2023
Skills
- Safety Awareness
- Incident Reporting
- Complaint Resolution
- Cleaning Procedures
- Vendor Management
- Advertising and Marketing
- Writing and Verbal Communication
- Event Planning and Management
- Customer Service Management
- Goal Setting
- Customer Relations
- Team Leadership
Certification
- CNA - Certified Nurse Assistant
Timeline
Splashpad Attendant
City Of Delano
05.2023 - 09.2023
Baker
Apple Jack Orchards
05.2022 - 11.2022
Digital Marketing Intern
Lenker Consulting
02.2022 - 05.2022
Venue Coordinator
The Jerome Event Center
11.2021 - 07.2023
Bachelor of Science - Nursing
University of Mary
High School Diploma -
Delano High School
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