Wynsor Roberts
Malvern,PA
Summary
TA Assistant Work:
East Goshen Elementary
- Assisted the art teacher to develop lessons plans
- Provided guidance for students K-5 on art projects
- Observed classroom dynamic
Julia De Burgos Elementary
- Assisted with developing lesson plans
- Taught a self developed lesson plan for ages K-6
- Learned and observed the dynamic of a special education class
Kensington Creative & Performing Arts High School
- Assisted the Artwell Organization in teaching lesson plans to 10th graders
- Learned the dynamic of teaching in a low income community
- Created fun activities to start the class every morning and engage the class
Overview
14
14
years of professional experience
1
1
Certification
Work History
Take Out Manager/Waitress/Hostess
Anthony's Pizza
10.2019 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Volunteer
Vacation Bible School
05.2009 - 07.2020
- Started going to Bible School summer camp as a child
- Became a counselor at 13
- In-charge of around 5 kids from the hours of 8-2
- Worked with ages 4-10
- Worked in the Art room as an assistant to the head counselor
- Collaborated with director to order supplies for VBS activities.
- Sang bible songs with children to reinforce lessons.
- Created daily arts and crafts projects at appropriate difficulty for small children.
Waitress/Restaurant Hostess
Byrsa Bistro
08.2018 - 03.2020
- Waitress
- Food runner
- Hostess
- First job
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Kept tract of income every night
Education
Some College (No Degree) - Art Education
Temple University
Philadelphia, PASkills
- Communication skills
- Leadership
- Organizational skills
- People skills
- Critical Thinking
- Patience
- Time management
- Fabric Work
- Ceramic Work
- Conflict resolution
- 2D/3D
- Special education
- Teamwork
- Adobe InDesign
- Graphic Design
- Classroom Management
- Experience Working With Students
Certification
Responsible Alcohol Management Program
Timeline
Take Out Manager/Waitress/Hostess
Anthony's Pizza
10.2019 - Current
Waitress/Restaurant Hostess
Byrsa Bistro
08.2018 - 03.2020
Volunteer
Vacation Bible School
05.2009 - 07.2020
Some College (No Degree) - Art Education
Temple University
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