Wynter Arthur
Wichita Falls,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very hardworking and dependable with excellent customer service providing a good experience. While also making sure to collect payments from each individual in order to consistently to provide growth to the company.
Overview
9
9
years of professional experience
Work History
Assistant Manager
SportClips Haircuts
09.2016 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Jolly Travel Center
06.2015 - 05.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Radiology/ Accounting
Midwestern State University
Wichita Falls, TXHigh School Diploma -
Hirschi High School
Wichita Falls, TX05.2017
Skills
- Task Delegation
- Operations Management
- Staff Supervision
- Consulting
- Money Handling
- Product and Service Knowledge
- Effective communication
- Organizational skills
- Customer Service
Timeline
Assistant Manager
SportClips Haircuts
09.2016 - 01.2024
Cashier
Jolly Travel Center
06.2015 - 05.2016
No Degree - Radiology/ Accounting
Midwestern State University
High School Diploma -
Hirschi High School
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