WYNTER COBAN
Clayton,NC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Operations Clerk I
Saia LTL Freight
02.2024 - Current
- Oversaw the scheduling and dispatching of over 80 shipments daily in two terminals, ensuring 95% on-time performance and customer satisfaction.
- Handled documentation and record-keeping for shipments and inventory, ensuring accuracy and compliance with company policies.
Shipping and Receiving Coordinator
Amazon
05.2021 - 02.2024
- Maintaining 99% order accuracy rate and exceeding productivity targets by 15% through efficient order picking, packing, and shipment processing.
- Utilized tracking systems to proactively address potential delays, increased on time deliveries by 10%.
- Identified and implemented training modules that enhanced operational efficiency with smoother workflow transitions during shift changes
Store Team Member
Aldi
10.2019 - 05.2021
- Efficiently managed stock levels, reducing out of stock instances by 20% which minimized overstock in grocery inventory.
- Increased store efficiency by organizing merchandise and maintaining clean, accessible displays.
- Listened to customer needs and desires to identify and recommend optimal products.
Customer Service Coordinator
BEAUTY WORLD
03.2019 - 11.2019
- Efficiently resolved customer complaints and concerns, resulting in a 20% decrease in escalations maintaining a positive store reputation.
- Assisted in setting up attractive and organized displays, helping increase product visibility and impulse purchases.
Education
High School Diploma -
Cleveland High School
Clayton06.2018
Skills
- AS400
- Data Entry and 10-Key
- Microsoft Office Suite
- Office Machine Operation
- Customer Service
- Team Building and Leadership
- Warehouse Logistics
- Goal Setting
Timeline
Operations Clerk I
Saia LTL Freight
02.2024 - Current
Shipping and Receiving Coordinator
Amazon
05.2021 - 02.2024
Store Team Member
Aldi
10.2019 - 05.2021
Customer Service Coordinator
BEAUTY WORLD
03.2019 - 11.2019
High School Diploma -
Cleveland High School
Similar Profiles
Valentin EspinalValentin Espinal
LTL Truck Driver at Saia LTL FreightLTL Truck Driver at Saia LTL Freight
Christopher A. KnightChristopher A. Knight
Dock Forklift Driver at Saia LTL FreightDock Forklift Driver at Saia LTL Freight
Otelle SoumetauOtelle Soumetau
Yard Hostler at Saia LTL FreightYard Hostler at Saia LTL Freight