Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wynter Tindle

Springfield

Summary

Dynamic Front Desk Manager at Sunshine Lanes with a proven track record in enhancing guest satisfaction and operational efficiency. Skilled in conflict management and staff supervision, I successfully implemented scheduling systems that improved service delivery during peak times. Committed to fostering positive relationships and ensuring seamless check-in experiences.

Overview

8
8
years of professional experience

Work History

Front Desk Manager

Sunshine Lanes
Springfield, MO
10.2020 - Current
  • Supervised front desk operations, ensuring seamless guest check-in and check-out experiences.
  • Trained and mentored staff, enhancing service quality and operational efficiency.
  • Implemented scheduling systems, optimizing workforce management to meet peak demands.
  • Resolved customer inquiries and complaints, fostering positive guest relations and satisfaction.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Checked guests in for bowling, made reservations, and processed payments.

Home Health Aide

Oxford Healthcare
Springfield, MO
04.2018 - 10.2020
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered prescribed medications and monitored health conditions consistently.
  • Developed individualized care plans in collaboration with healthcare professionals.
  • Trained new aides on best practices for patient care and safety protocols.

Education

High School Diploma -

Strafford High School
Strafford, MO
05-2002

Skills

  • Customer service
  • Check-in and Check-out procedures
  • Problem-solving skills
  • Problem-solving
  • Conflict management
  • Customer service expertise
  • Oral and written communications
  • Listening skills
  • Staff supervision
  • Shift scheduling

Timeline

Front Desk Manager

Sunshine Lanes
10.2020 - Current

Home Health Aide

Oxford Healthcare
04.2018 - 10.2020

High School Diploma -

Strafford High School
Wynter Tindle